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Our policies

Child Protection and Safeguarding Policy

Best Practice Network is fully committed to CWDC's policy for safeguarding the welfare of all children and young people, and demonstrates this by taking all reasonable steps to protect them from physical, sexual, or emotional abuse or neglect. This document draws on CWDC's child protection policy and procedures. This is not a comprehensive 'how to' guide in child protection practice but relates specifically to a contractor's role in child protection practice, i.e. activity undertaken to protect specific children who are suffering or are at risk of suffering significant harm.

Compliments, Complaints and Feedback

It is our intention to be courteous, respectful and responsive to the needs of our clients and service users, providing a quality of service that meets or exceeds their expectations. We are sensitive to our users who have special needs providing practical assistance wherever possible to ensure that our services remain free from discrimination. If there are any comments or concerns regarding our service delivery, we want to hear them and will use them to further improve our services.

Environmental Policy

Best Practice Network is committed to the protection of our environment and undertakes to achieve its commercial objectives with due regard in relation to it. All staff have a duty to adhere to the environmental targets espoused by our key aims and we will ensure that they are provided with the necessary training to do so.

Equality and Diversity

Best Practice Network Ltd wholeheartedly support the principles of equal opportunities and is determined that everyone will have equality of opportunity in respect of employment. BPN oppose all forms of unlawful or unfair discrimination on the grounds of colour, race, nationality, ethnic or national origin, religion, sexual orientation, marital status, age or disability and are aware of equal opportunities. Our policy is designed to provide a standard to ensure that services are accessible, responsive and sustainable and to ensure that BPN Ltd is a healthy and vibrant place to work.

Privacy

Firstly, please be assured that the privacy of our website visitors is of utmost importance to us. We collect no personally identifiable information about you when you visit our site unless you choose to provide that information to us through the registration process. However, for each HTTP request (which is what your web browser generates when you request a page or part of a page from our site) , we collect and store the following information: