Management SkillSet: Delegation elearning module

Delegation is a skill that comparatively few managers process to a high level. Done well, delegation makes a significant difference to the motivation of the individual and to the productivity of the team. Good delegation also frees management time to allow pursuit of priority goals.

This aids the career of the manager and the success of the team. The resilience of the team to cope with problems and opportunities is increased by the understanding and skill created by effective delegation. The growth of the organisation is often limited by the quality of new managers. Good delegation ensures new managers have a head-start in their roles.

Who is this SkillSet Module for?

Any manager or team leader who is seeking to improve the way they delegate. This module will help managers to make more effective use of their own time, whilst motivating and growing their people. Staff who are delegated to on a regular basis will also benefit from this module.

• Set clear, consistent expectations and goals
• Give regular, timely and constructive feedback to staff against clear standards and expectations
• Assist individuals in identifying their development needs, encouraging individuals to take on new challenges and responsibility
• Make time to deliver descriptive feedback, utilising appropriate coaching frameworks
• Delegate tasks, authority and responsibility appropriately
• Set milestones, reviews progress and takes appropriate corrective action
• Produce plans for business area specifying what is to be done, when and by whom
• Organise self to complete own tasks whilst allowing sufficient time to support the team