Elements covered:
- Introduction to managing discipline & negative feedback
- Handling negative feedback
- Objective setting
- Giving feedback
- Performance analysis
- Managing discipline
Management SkillSet: Managing discipline and feedback
Managers and staff operate in a legal environment, and it is important that everyone understands their responsibilities and obligations as well as their rights. Improving your skills in Managing Discipline & Negative Feedback will make you more effective. You'll have more time to focus on what's important and spend less time 'fighting fires' and you'll reduce your organisations potential exposure to litigation. Your confidence and credibility will increase with your skills.
Who is this Management SkillSet module for?
All staff who manage others, or anyone who wants to understand how discipline works in an organisation.
At the end of this module learners will understand how to:
- Discriminate between poor and acceptable, good and great performance and behaviour
- Monitor performance and give specific, descriptive, motivational praise
- Monitor performance and give specific, descriptive, constructive criticism in a way that motivates the individual or team to improve performance
- Adopt an appropriate management style for each individual and situation
- Tackle poor performance appropriately as soon as it is identified
- Work with individuals and teams to identify strategies for improving performance
This module is just one of eighteen online development units available to course participants as part of BPN's blended learning programmes. BPN's Management SkillSet can be made available to other organisations who wish to incorporate it into their own development programmes or use it to meet specific individual CPD needs. Why not find out more about the benefits of elearning, view the Management SkillSet Demo or emai elearn@bestpracticenet.co.uk to arrange a free month's trial?