Management SkillSet: Motivation

Management has a basic choice in motivation of either offering some nature of reward for carrying out a task, or making the threat of some form of penalty for not doing so - the traditional 'carrot' and 'stick' philosophy. But although the 'big stick' may have worked well when unemployment was high and there were few if any social security benefits, it is almost totally ineffective in the economic and social environment of today. For 'Knowledge Workers', often, peer group relationships are more important than business relationships, formed inside the organisation.

The group expect to provide their own security and accept employment as a contract of convenience. Indicators included a results orientated approach, risk acceptance and a cavalier attitude to work hours and minor procedures.

Increasing your understanding of motivation will increase your understanding of yourself and your team. Learning about how to apply motivational techniques will help you to create a happy, more stable and more effective team.

Who is this Management SkillSet module for?

All managers. This module is of specific benefit to new managers those who are taking over an increasing amount of people management.

At the end of this module learners will understand how to:

• Explain how individuals' objectives link to the organisational strategy
• Monitor performance and gives specific, descriptive, motivational praise
• Monitors performance and gives specific, descriptive, constructive criticism in a way that motivates the
• Set clear, consistent expectations and goals
• Articulate own goals and performance indicators
• Agree specific and measurable goals, objectives and performance standards
• Adopt an appropriate management style for each individual and situation
• Allocate tasks and responsibilities appropriately taking individual capabilities and workload into consideration
• Tackle poor performance appropriately as soon as it is identified
• Work with individuals and teams to identify strategies for improving performance