Child Protection and Safeguarding

The purpose of this Policy is to ensure that we recruit and work in a way that is consistent with child protection and safeguarding, that we promote child protection and safeguarding and that we are clear about how to respond to any issues we identify that may place a child at risk.

Complaints and Appeals

Outstanding Leaders Partnership is committed to ensuring that its practices are fair and transparent, conducted according to agreed policies and procedures. OLP has adopted the following appeals and complaints policy. No applicant or candidate shall be prejudiced or disadvantaged by using this policy.

Cookie Policy

We ask that you read this cookie policy carefully as it contains important information on and our use of cookies on our website.

Customer Care

Written complaints are initially escalated to the first level of line management above the staff member who originally dealt with the issue, with a further right of appeal to management at the next level should the complainant still feel that their problem has not been dealt with satisfactorily.

We aim to acknowledge complaints within three working days and to then investigate and take any necessary action to resolve the situation within 20 working days.

Data Protection

Best Practice Network recognises its legal requirement to comply with the General Data Protection Regulation (GDPR; EU) 2016. The GDPR covers information that is in any form - it is equally applicable whether the data is computerised, manual or in any other format.

ECF Deferral Policy

This policy sets out the requirements and process for requesting a deferral to the ECF programme. It is for all ECF participants who commenced one of the reformed ECFs from September (Autumn) 2021

Equality and Diversity

The policy is designed to provide a standard to ensure that services are accessible, responsive and sustainable and to ensure that OLP and BPN Ltd is a healthy and vibrant place to work. OLP and BPN Ltd wholeheartedly support the principles of equal opportunities and is determined that everyone will have equality of opportunity in respect of employment. OLP and BPN Ltd oppose all forms of unlawful or unfair discrimination on the grounds of colour, race, nationality, ethnic or national origin, religion, sexual orientation, marital status, age or disability.


Our approach is to implement safeguards within the Company and to support staff and learners to identify and manage risks independently. We believe this can be achieved through a combination of security measures, training and guidance and the implementation of our associated policies.

Health and Safety

Best Practice Network (The Company) will operate its business in a manner which actively seeks to prevent or minimise the possibility of its operations causing harm to people, such as employees, contractors and visitors.

Information Security

Computer systems, networks and the information held on them are an integral part of business at Best Practice Network. In a knowledge-driven organisation such as ours, information relating to learning and teaching, research, administration and management is a substantial and valuable asset which needs to be protected

ITT Deferral Policy

Best Practice Network (BPN) understands that trainees may need to delay their training or withdraw from their training due to various reasons. 

ITT Tuition Fee Policy

Tuition fees are due on the dates specified in the Trainee’s Contract and are payable with a tuition fee loan or bank transfer.

ITT Withdrawal Policy

Trainees may decide to leave our programme for various reasons, including a change in personal circumstances, health or the decision that teaching is not the right career for them. We will support all our trainees in such circumstances to enable them to make the best decision and fully explain all available options before deciding to leave the programme.

Lone Worker Policy

Staff who work alone do not have colleagues in the vicinity to assist if an incident occurs e.g., violence, abuse, a fall or health issue. Lone working control measures are designed to safeguard colleagues who work alone either some or all the time (e.g., those working in the community visiting settings, schools or colleges).

Modern Slavery

The Organisation acknowledges its responsibilities in relation to tackling modern slavery and commits to complying with the provisions in the Modern Slavery Act 2015. The Organisation understands that this requires an ongoing review of both its internal practices in relation to its labour force and, additionally, its supply chains.

NPQ Deferral Policy

We have several Deferral Options available to allow flexibility to candidates’ engagement with the qualification and to help compensate for busy/challenging times in school that would prevent you from being able to fully commit to the course.


Best Practice Network is committed to upholding the highest standards of integrity, honesty, and originality in all aspects of our work.

Privacy Policy

The Outstanding Leaders Partnership (OLP) provides professional development programmes for staff working in the education sector in partnership with Schools, Universities and Colleges. This privacy notice explains how we use any personal data we collect about you, the choices you have about what marketing you want us to send you, and your privacy rights and how the law protects you.

Prevent & Radicalisation Policy

The Prevent Strategy is the response to the ideological challenge of terrorism and the threat from those who promote it, to prevent people from being drawn into terrorism and ensure that they are given appropriate advice and support. This policy defines the Best Practice Network’s duties in respect to Prevent. This policy covers all programmes delivered by Best Practice Network including our apprenticeship provision.

Professional Development Policy

The purpose of this policy is to support the implementation of high-quality learning and development. We see learning as part of our core business and work hard to ensure that all employees make the best progress possible. All employees are therefore also expected to commit to their own learning and development and are responsible for being pro-active in accessing learning opportunities available to them

Recruitment Policy and Procedure

To help deliver its mission and strategy effectively, Best Practice Network is committed to valuing diversity and promoting equality for all applicants and employees during all stages of the recruitment and selection process.

Terms and Conditions

Find out more about the terms and conditions that cover all provision offered by the Outstanding Leaders Partnership (OLP).

Website Privacy

This information is summarised and stored in a non-personally identifiable form on our web server and may be kept indefinitely. We use this information to monitor the traffic through our web site, the number of pages served, and the level of demand for pages and topics of interest. The aggregated reports are reviewed regularly and form the basis of any improvements that may be made to the website.

Whistleblowing Procedure

The aim of this procedure is to provide a clear and transparent way to raise genuine concerns about acts of wrongdoing or malpractice in the workplace or within the supply chain. It also aims to ensure that any concerns are dealt with effectively and in a timely fashion.

ITT Recruitment Process

This shows our recruitment process for the ITT programme.

Carbon Reduction Plan 2023

Best Practice Network are actively taking steps to reduce carbon emissions to support the UK Government’s net zero target.